Terms and Conditions




Please ensure that the following Terms and Conditions are read and Safety Instructions are followed to ensure safety during the event.


  1. The hire charge must be paid before the Bouncy Castle has been set up. There will be no refunds after the Bouncy castle/Machine goods have been set up. All deposits are non-refundable,

  2. It is the responsibility of the person who is hiring this Bouncy Castle to ensure that all possible steps are taken to avoid injury or damage to the Inflatable/hired goods

  3. A responsible Adult must supervise the Bouncy Castle at all times.

  4. In the case of a bouncy castle/ hired goods are hired without supervisors, hirers or organizers must have insurance to cover any eventuality that could arise at the event, including injuries and accidents to the users. While we have public liability insurance and try to drill safety into our customers sadly we cannot guarantee against any accidents, it is the hirer or organizers responsibility to ensure that they have the required insurance cover.

  5. Only children up to the age of 12 years may use this unit. You must ensure no-one over this age is allowed on the equipment. No adults are to use this Bouncy Castle. Unless the castle is a children/Adult castle.

  6. Drop off and Collections - the same company i.e. INSPIRE PARTY HIRE will be the same company who collect the equipment, we will be in uniform we will never send a third party to collect our equipment. You will be liable for loss and damages negligence if any of our hire  equipment has been lost or stolen from your venue/premises

  7. All necessary permissions required for the proposed event must be received by the hirer. All documentation pertaining to the hire, including public liability insurance must be obtained at the time of booking from INSPIRE PARTY HIRE. All copy of Certificating eg PAT testing/ Insurance/method statement/ risk assessment must be made 7 days prior to your event. INSPIRE PARTY HIRE cannot except responsibility for our equipment not be allowed in your venues. 

  8. No foods, drinks or chewing gum are to be allowed on or near the Bouncy Castle to avoid choking and mess (Please note if any of our equipment is collected in a dirty condition then the person hiring it will incur a cleaning charge of £50)

  9. All shoes, face ware, jewelry, badges MUST be removed before using the Bouncy Castle. We will not be held responsible for any loss of property or accidents on any bookings for any reason.

  10. Deposits are taken on bookings to hold your space, Remainder must be paid in full before INSPIRE PARTY HIRE can commence setup. 

  11. No face paints, or sparklers or any flammable stuff and messy items be used either on or near the Bouncy Castle.

  12. No smoking, drinking or barbeques to take place near inflatables or soft play.

  13. Climbing, hanging or sitting on walls of the inflatable is DANGEROUS and must not be allowed.

  14. All hired equipment is accepted as working at the time of delivery if any equipment fails we must be notified ASAP.

  15. Always ensure that the Bouncy Castle is not overcrowded. Limit numbers according to the age and size of Children using it. Try to avoid large and small Children using it at the same time. 

  16. You must ensure children do not push, collide, fight or behave in a manner likely to injure or cause distress to others.

  17. No pets, toys or sharp instruments to be allowed on or near the Bouncy Castle.

  18. Do not switch off or remove any equipment that has been hired as safety and collection checks need to be done. The equipment must not be removed from the site without INSPIRE PARTY HIRE’S prior written consent.

  19. Do not allow anyone to bounce on the front safety step as a Child could easily bounce off the inflatable and get hurt. The step is there to assist users in getting on or off!

  20. Ensure that no-one with a history of back or neck problems is allowed on the Bouncy Castle as indeed any Child who is feeling unwell.

  21. Do not allow anyone to be on the Bouncy Castle during inflation or deflation as this is DANGEROUS.

  22. Please ensure that Children do not attempt somersaults and are clothed appropriately so that nothing can fall out of their pockets.

  23. Ensure that an area of 6 feet (2 meters) around the inflatable is completely clear also leave enough space for the slush puppie machine to breath

  24. Food machines hire the higher is responsible for appropriate tables and positioning of the equipment. Most tables will take the weight of a slush machine. INSPIRE PARTY HIRE Staff will assess tables on arrival. If any indentation or mark or breaking of tables is caused, this is not the responsibility of INSPIRE PARTY HIRE. We strongly urge you to hire INSPIRE PARTY HIRE tables for the use of this equipment. INSPIRE PARTY HIRE cannot be held responsible if the hirer didn't arrange the appropriate equipment and damage is caused. Please check weight capacity of machine and tables you hire out.

  25. The slush machine normally takes approx 40 minutes to slush. This can take longer on hot days if the machine is used outside approx 1-3hours. Full training will be given on how to use the equipment by INSPIRE PARTY HIRE staff. INSPIRE PARTY HIRE cannot be held responsible if the slush takes longer to slush.*Slush puppie machine can come with slush already mixed at a cost.

  26. No alcohol to be added to the slush puppie machine as this can result in the product to spoil or damage our machine. Please request alcohol slush on booking so it can be prepared the right way.

  27. Cancellation due to bad weather, if we believe the weather is not suitable before we come out to the premises to setup then we can issue a full refund or a chance to rearrange the event date. This decision will not be taken lightly and although we want to bring the party and fun safety is paramount and we will not put anyone at risk. The Bouncy Castle should not be used if it becomes wet on the jumping area. In the event of rain, the unit should not be used

  28. In the event of heavy winds in excess of 20mph, it is strongly recommended that the Bouncy Castle be switched off. Any wetness, including bubbling (which is normal) can be dried with a towel. The equipment would have to be taken down.

  29. We cannot be held responsible for the loss of any deposits on venue hire as a result of traffic. You

  30. 14INSPIRE PARTY HIRE cannot be held responsible for any damage caused in your property while setting up play equipment or machinery. It is the responsibility of the hirer to provide suitable access and parking.

  31. If we cannot gain entry into your premises/venue for whatever reason the deposit will be taken and no refunds given. Please allow time for our Inspire Party team to set up and collect from the venue/premises. We are not liable for charges from venue if time elapses and fees occur.

  32. Any obstacles that could prevent us from delivering goods must be stated to us during booking

  33. INSPIRE PARTY HIRE reserves the right to not deliver equipment if it's in breach of health and safety and is deemed to be unsafe for our staff to gain access to the venue will result in us canceling with no refunds. We do not carry heavy equipment up a flight's of stairs please note that a typical Bouncy Castle weighs 66kg as well as our other equipment. you will not be entitled to a refund if you do not do the necessary checks!

  34. All equipment hired is the responsibility of the hirer and the hirer will been shown how to use it. 

  35. The hirer agrees to insure the equipment against loss, damage or theft at their own expense for the duration of hire. The hirer also agrees to provide adequate security for the hired equipment for the duration of hire.

  36. The title to all hired equipment remains the property of INSPIRE PARTY HIRE

  37. The equipment must not be modified, added to, adapted, altered or interfered with in any other way while under contract.

  38. The hirer must notify INSPIRE PARTY HIRE immediately in the event of any loss, theft or damage.

  39. Traffic - In the event of a delayed start or collection due to Traffic - The INSPIRE PARTY HIRE team can and will not be responsible for delayed start to any event if we are held up in traffic. You will be notified by a phone call.

  40. INSPIRE PARTY HIRE has the right not to refund the hirer if the equipment hired does not fit in the desired area. The hirer takes full responsibility for or the measurements and the access to any venue.

  41. The equipment must not be sprayed with water from water pistols or hose pipes. 

  42. All first aid equipment is the responsibility of the hirer.

  43. The hirer must be aware that certain equipment should not be used in windy or wet condition

  44. A refundable cash deposit of £50 may be charged in some cases (not refunded if damaged or excessively dirty)

  45. Any damage to the equipment will be charged in full to the person hiring it. You will be charged for the repair and any loss of money's on a daily basis rental (misuse and negligence).

  46. In the event of technical failures regarding the hired machines inspire party hire will always try to replace faulty machines. With no additional cost to you. If a replacement is not available then Inspire party hire hold the right to issue a refund for the faulty machine/b castle.

  47. In the event that the blower stops working, please ensure all users get off the inflatable immediately. The blower has a safety reset button, try pressing this, also check the fuses and make sure the blower tube or deflation tube has not come undone or something has not blown onto and is obstructing the blower. In the event that it overheats, or loses power, switch the blower off at the mains, then switch it back on again 1 or 2minutes later, and it should restart. If it does not, inform us straight away.

  48. If any unforeseen circumstances prevent us from delivering hired goods then we will be limited to a refund of any money paid in relation to the event. Again please note any complaints on unseen circumstances have to be made in writing within 24hours of the event.

  49. No other compensation will be paid, irrespective of any loss of earnings in any of the above scenarios. No refunds of any money's will be paid back to you in the event of you cancelling your events at the last minute. We try to keep customers happy so if in case this happens we will try to give more time at the end of event so long as the day light allows us.

  50. In the unlikely event we cannot deliver your equipment a full refund will be granted and be processed within 21 days.

  51. It is the Hire responsibility to read these terms and conditions. we will assume the hirer has read and understood the T&C's as confirmation emails are sent.

  52. If the equipment is retained beyond the agreed hire period or if the equipment is returned incomplete, any deposits held by INSPIRE PARTY HIRE will not be returned the hirer will be subject to additional hire charges fully invoiced with damages and costs breakdown.

  53. The hirer agrees to pay INSPIRE PARTY HIRE the full replacement costs of any equipment that is damaged and beyond repair.

  54. It’s in the customers best interest to sign our hire agreement if not you lose the right to any compensation and may be held responsible from the loss of equipment or damage of equipment

  55. INSPIRE PARTY HIRE staff has a zero tolerance policy for any forms of abuse. (ie abusive language, racial abuse, physical assault, threatening, behavior) INSPIRE PARTY HIRE reserves the right on who we hire our equipment to. Any sign of the above and we will withdraw the booking/ remove our equipment from the site.

  56. By proceeding with a booking from INSPIRE PARTY HIRE you Agree to the full terms and conditions stated above



Shop/Online T&CS

1b) Hire delivery and collections are an estimated time however a time slot will be given to you before event day.

2b) shop purchase items will come with an estimated delivery date please be advise that this is a guide line set by courier so please keep this in mind before delivery.

3b) No Refunds on shop items that are listed to Buy, returns are accepted and if deemed faulty then a new item will be sent out to you. We will only send a replacement item once. 

4b) Please Note: returns are only valid if requests of returns are made in writing within 24 hours of receiving your goods. Shop purchased items will not be refunded. However in the unlikely event we cannot deliver your item a full refund will be granted and be processed within 21 days.

5b) products may come in different packaging shown from images if any shown online.

Overnight hire

  • All Bouncy Castles/inflatables MUST be left running overnight. Wild life especially foxes love chewing rain covers on deflated castles.

  • Machine hire must also be left on overnight night mode if applicable, they must be brought inside the premises not left outside, Any damages will result in charges.